Refund policy
Effective Date: September 2, 2026
We want you to love the way your Women’s Work Wear® fits. If something doesn't work out, we offer returns and exchanges within 30 days of delivery, subject to the conditions below.
WAIT BEFORE YOU RETURN OR EXCHANGE YOUR JEANS
Your jeans should fit tight when you first put them on.
Our FR denim relaxes with wear. Before deciding your jeans are too small, wear them around the house for a couple of hours and allow the denim to break in.
If you immediately exchange for a larger size, the larger pair may become too loose after wearing them.
If you're between sizes, choose the smaller size.
Keep all tags attached while testing the fit. Do not wash or alter the jeans if you may return or exchange them.
FREE FIRST U.S. RETURN OR EXCHANGE
Your first qualifying U.S. return or exchange is FREE. Women’s Work Wear® will provide a prepaid return shipping label.
Keep your pink Women’s Work Wear® mailer! Our packaging is intentionally reusable and includes a second adhesive strip so you can reseal the same bag for your return or exchange.
If the original mailer is lost or damaged, don't worry. An otherwise eligible return will not be rejected just because you no longer have the original shipping bag.
RETURN & EXCHANGE CONDITIONS
To qualify for a return or exchange:
• Your request must be made within 30 days of delivery.
• The item must be returned in new, resellable condition with the original tags attached.
• Items cannot be washed, altered, dirty, stained, damaged, or show signs of wear beyond trying them on and the jean break-in process described above.
• Proof of purchase or order information may be required so we can locate your order.
Items that do not meet these conditions may not qualify for a refund or exchange.
EXCHANGES
Need a different size? Contact us to request an exchange.
Your first qualifying U.S. exchange is free, including the prepaid return shipping label.
Once we receive and approve the returned item, we'll process the replacement according to availability.
If you need another exchange after your first exchange, please contact us and we'll help you with the next steps.
RETURNING AN ITEM AFTER AN EXCHANGE
If you complete an exchange and later decide to return the replacement item for a refund, a 10% restocking fee will be deducted from the refunded amount.
This fee applies to a refund requested after an exchange has already been completed on the same order.
REFUNDS
Once your return is received and inspected, we'll let you know whether the return has been approved.
Approved refunds will be issued to your original payment method. Please remember that your bank or credit card company may require additional time to process and post the refund.
Original shipping charges and any customs, duties, taxes, or import fees are not refundable.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your order arrives damaged, defective, incorrect, or something simply isn't right, contact us as soon as possible.
Please include your order information and, when applicable, photos showing the issue so we can evaluate it.
Legitimate product or fulfillment issues will be reviewed and resolved as quickly as possible.
INTERNATIONAL RETURNS & EXCHANGES
International customers are responsible for the cost of shipping returns or exchanges back to Women’s Work Wear®.
For an eligible international exchange, once the returned item is received and approved, Women’s Work Wear® will cover the shipping cost to send the replacement item back to you.
Customers remain responsible for any applicable customs fees, duties, taxes, or import charges, including charges associated with replacement shipments.
FINAL SALE ITEMS
Items specifically marked FINAL SALE at the time of purchase are not eligible for return or exchange.
HOW TO START A RETURN OR EXCHANGE
Contact Women’s Work Wear® with your order number and the item you would like to return or exchange. We'll provide the appropriate next steps and, when applicable, your prepaid return shipping label.